FAQ
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What methods of payments do you accept?
We accept payments via credit card - VISA, Mastercard, as well as PayPal. Taxes and delivery fees, as well as automatic discounts will automatically be added at the end of the payment process.
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Are your products microwave/dishwasher safe?
Our ceramic products are all microwave and dishwasher safe unless stated otherwise. For items with detailing, or those of a more fragile nature (eg. glassware), do avoid placing them in the microwave or dishwashe
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Do you do product customisation?
Yes we do! However, it is subjected to the item and our manufacturers; please click here to find out more.
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Is your packaging eco-friendly?
We aim to always reuse our bubble wraps / protectants from those received previously. We assure that at Hume, we are constantly exploring various bio-degradable packaging options for you so as to allow for responsible shopping.
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How long will shipping take?
Our shipping times vary depending on your location and the specific items ordered. Generally, our standard shipping times are as follows:
- Local Shipping (within Singapore): 3-5 business days
- International Shipping (outside Singapore): 10-15 business days depending on location